Frequently Asked Questions

Get answers to common questions about Classic Refill.

We recommend scheduling a Classic Refill every 2 to 3 weeks based on your natural lash cycle and retention. Your technician will assess lash loss and recommend timing to maintain consistent length, density, and a natural appearance between full sets.

When applied and removed correctly by trained technicians, Classic Refills should not harm your natural lashes. We use gentle adhesive and proper techniques to avoid stress on lashes, and advise appropriate aftercare to support lash health.

A Classic Refill typically takes 30 to 60 minutes depending on the amount of regrowth and whether it's a partial or full refill. The session includes a brief consultation to assess retention and customize length, curl, and spacing.

Yes. During your Classic Refill consultation, your technician can adjust length, curl, and thickness within the limits of your natural lashes to subtly change look while preserving a balanced, natural set.

Arrive with clean, makeup-free eyes and avoid oil-based products for 24 hours. Bring reference photos if you want a specific look. If you had a recent lash lift or tint, notify the technician prior to booking.

Avoid water, steam, and heavy exercise for 24 hours, and skip oil-based cleansers. Gently brush lashes daily, sleep on your back when possible, and use recommended refill intervals to keep lashes looking full and evenly maintained.