Frequently Asked Questions

Get answers to common questions about Volume.

A full Volume set usually takes 120 to 150 minutes depending on desired density and lash condition. Infills or touch-ups take about 45 to 60 minutes. Your technician will assess your natural lashes and confirm exact timing during consultation.

When applied by a certified technician and maintained with proper aftercare, Volume extensions should not cause lasting damage. Avoid oil-based products, rubbing, or picking, schedule regular infills, and remove professionally to protect natural lash integrity.

Volume lash extensions follow your natural lash cycle; expect two to four weeks between infills for a full, fluffy look. Individual shedding varies, but with correct aftercare a full set can remain attractive up to six to eight weeks before reapplication.

We generally discourage mascara, especially waterproof formulas, which can clump and weaken adhesive. If you must, use a water-based mascara sparingly on tips only, avoid rubbing, and remove with a gentle, oil-free cleanser to preserve extension longevity.

Avoid water, steam, and heavy sweating for the first 24 to 48 hours to allow adhesive to set. Use oil-free cleansers, comb lashes daily with a clean spoolie, avoid rubbing or picking, and book regular infills to maintain fullness and lash health.

Yes — Volume is fully customizable. During consultation we'll choose fan density (six to twelve strands), lash lengths, curls, and mapping to suit your eye shape and desired effect. This tailored approach creates balanced, personalized results for every client.