Frequently Asked Questions

Get answers to common questions about Volume Refill.

We recommend scheduling Volume Refills every 2–3 weeks for most clients; timing depends on your natural lash shedding and lifestyle. Your artist will assess retention and suggest a personalized refill interval to maintain optimal fullness and symmetry.

When applied by certified technicians using appropriate fan weights and placement, Volume Refills are safe for natural lashes. Regular consultations help prevent overload; occasional breaks or a bonding evaluation may be recommended if natural lash health declines.

Most Volume Refill sessions range from 45 to 75 minutes depending on retention, eye shape, and desired density. First-time refills after long gaps may take longer; your artist will provide an estimated duration when booking.

Minor adjustments—such as subtle length, curl, or volume tweaks—are possible during a refill. Major transformations usually require a full set to ensure structural balance and adhesion. Discuss desired changes with your artist to determine the safest approach.

Arrive with clean, makeup-free lashes and avoid waterproof mascara or oil-based products for 24 hours. Skip caffeine before your appointment for comfort. Bring reference photos and inform your artist of any allergies or recent eye procedures.

Refill longevity varies, but most clients enjoy refreshed volume for about 2–3 weeks. Proper aftercare extends retention; avoid oil-based products, rough rubbing, and heat exposure. Your artist can recommend a personalized schedule based on shedding patterns and lifestyle factors.