Frequently Asked Questions

Get answers to common questions about Facial & Massage Package – 90 Mins.

The package includes a customized 45-minute facial and a 45-minute therapeutic massage, totaling 90 minutes of care. Treatments include cleansing, exfoliation, targeted serums, massage techniques, and finishing hydration, all tailored to your skin type and comfort level for optimal results.

Arrive 10–15 minutes early to complete intake forms and communicate concerns. Avoid heavy makeup, topical Retin-A, or exfoliants 48 hours before. Stay hydrated, and inform us about allergies, medications, or recent procedures to ensure a safe, personalized experience.

Yes — we tailor products and pressure for sensitive skin. Your therapist will perform a skin assessment and choose gentle cleansers, calming serums, and light massage techniques. Patch testing is available if you have known sensitivities or recent reactions.

Absolutely — the package is flexible. You can adjust focus areas, choose aromatherapy or hot stone add-ons, and swap treatment order. Discuss preferences during booking so we can allocate time and customize products to meet your goals and comfort.

We recommend waiting 24 hours before strenuous exercise after the treatment to allow muscles and skin to settle. Gentle walking is fine, but avoid intense workouts, saunas, or heavy sweating which can irritate freshly treated skin and tissues.

Our cancellation policy asks for 24-hour notice to avoid a cancellation fee. Late cancellations or no-shows may incur a charge. Gift cards and promotional bookings might have specific terms; check your confirmation or contact us to clarify policy details.